Shipping policy

The Thread Fashion Attire

📞 +91 9369755150

✉️ support@thethreadfashionattire.com

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1. Overview

At The Thread Fashion Attire, we take great care to ensure your order reaches you in perfect condition and on time. Each product is handcrafted with love, packed securely, and shipped from our studio in Lucknow, Uttar Pradesh.

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2. Shipping Within India

• We deliver across all major cities and towns in India through trusted courier partners such as Blue Dart, Delhivery, and India Post.

• Orders are usually processed and dispatched within 2–4 business days after confirmation.

• Delivery timelines vary by location:

• Metro cities: 3–5 business days

• Non-metro areas: 5–8 business days

• Remote or rural areas: 7–10 business days

• Once your order is shipped, you’ll receive an email and SMS with the tracking ID and courier details.

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3. International Shipping

• We currently ship internationally to select countries.

• Shipping charges and delivery timelines vary based on destination and weight.

• Customs duties or taxes (if applicable) must be paid by the customer at the time of delivery.

• International delivery typically takes 10–15 business days.

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4. Shipping Charges

• Free shipping on all prepaid orders above ₹1999 within India.

• For orders below ₹1999, a nominal shipping fee of ₹99 is applied.

• COD orders may include additional handling fees.

• International shipping charges are calculated at checkout based on weight and destination.

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5. Order Processing & Tracking

• Orders are processed Monday to Saturday, excluding public holidays.

• Once dispatched, your tracking link will be sent via email or WhatsApp.

• You can also track your order anytime under “My Orders” on www.thethreadfashionattire.com.

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6. Delayed or Lost Orders

• We strive for on-time delivery; however, delays may occur due to unforeseen logistics or weather issues.

• If your order is delayed beyond 10 days from dispatch, please contact us at support@thethreadfashionattire.com or WhatsApp 9369755150 for assistance.

• In the rare event of a lost shipment, we will offer a replacement or full refund.

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7. Packaging & Sustainability

All products are shipped in eco-friendly, reusable packaging to support sustainable fashion practices. We encourage our customers to reuse or recycle the packaging responsibly.

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8. Contact Us

For any shipping-related questions or urgent support:

📞 +91 9369755150

✉️ support@thethreadfashionattire.com

🌐 www.thethreadfashionattire.com

📍 The Thread Fashion Attire, Indira Nagar, Lucknow, Uttar Pradesh – 226016, India